How to register an order?

If you wish to purchase PVsyst:

• Download PVsyst V5 from our web site www.pvsyst.com and install it on each concerned machine,
• Collect the "local number" generated by each installation,
• Go to menu "Order" / "Purchase Online"/"Order now",
• Create your User Account on our web server, or enter your existing one,
• When filling the Purchase Order, don't forget to write down the "Local numbers" collected.

Choose the method of payment: Credit card (payment and invoice only in CHF) or Bank transfer (you can choose the currency of the invoice). We will deliver the activation code(s), as well as a paid invoice, within 2 to 3 working days after receipt of your payment. Please note: we don't send any invoice prior to receiving your formal registered order through this ordering tool. Our corporate and bank details are always mentioned in our invoices.

What is the Customer ID?

The "Customer ID" is the identifier of a given company, customer of PVsyst (i.e. juridical entity, within a same country). The license right is paid only once by a given company, and allows it to order Activation Codes for any number of machines used within the same company and in the same country.

The "Customer ID" attributed to a company cannot be passed on to a third party. Your customer ID will be stated on our invoices, and should be mentioned on any further communications.

How to get a quote?

You have now the opportunity of obtaining a quotation online from our website. The prices in the quotation will be set only in Swiss Francs (CHF). However, we can issue the final invoice also in EUR, USD or GBP if necessary. In this case, the exchange rate will be set at the time of the establishment of the invoice.

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Who is entitled to our educational discount?

A discount for education of -20% is granted to schools, universities or training institutes that will use our program only for educational purposes. Commercial companies cannot benefit from this discount.

What is the price of an upgrade?

We call "Update" the transition to a version of the same Major version (5.xx to 5.yy). This is free of charge. As user of the version 5, you can always download and install the latest version available on our site: your activation's code remains valid.
An "Upgrade" is the transition from a version 4.xx (or lower) to the version 5.xx. This is not free: you should order it using the usual ordering tool "Order" / "Purchase Online" (Click here to know the price). NB: Please don't install a version 5 over a version 4, as the file organization has been changed.

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What are the sales conditions?

Each company, juridical entity, in one only country, has to purchase the PVsyst license rights to be entitled to use the program. Then, this company may purchase activation codes for as much machines as needed, to be used within the same company and in the same country. One activation code is needed to run PVsyst on one workstation.

Click here to know prices.

Click here to read our license agreement.

Is there a reseller of PVsyst in my country?

We use to distribute the PVsyst software by ourselves. No third party is entitled to distribute it. The program is freely available from our web site, but the distribution of the PVsyst license rights and activation code is meant to be held in our offices.

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Does PVsyst SA provide training courses?

We will organize courses from beginning of 2001".

Click here for more details.

Is it possible to use PVsyst on a server?

PVsyst is not meant to run on a server. It has to be installed on the workstation where it will be used. An activation code is needed for each work station. But the data may be shared with several users. If you place the PVsyst data area on a server (main menu "Files"/"Directories"), please assign a virtual disk letter to this path.

How to transfer PVsyst from a workstation to another one?

1st case : You want to use PVsyst on another computer where PVsyst is not active
1- Install PVsyst on the target computer
2- Enter the local number of the target computer (found on menu licence/status and activation) on the source computer in the Transfer tool of PVsyst (menu Licence/Tranfert to another machine)
3- Enter the activation code produced by the transfer tool of the source computer in the target computer at menu licence/status and activation
4- The source computer will turn into DEMO mode and the target computer will turn into FULL mode. Close PVsyst programs

2nd case : You change/reformate your computer (use a temporary computer as target)
Follow the steps of the first case and :
5- Once you have changed/reformated your computer, install PVsyst on this computer
6- Use the transfer tool of the PVsyst program on the temporary computer to transfer back your activation code

Is it possible to install PVsyst on Linux or Apple?

PVsyst only runs under Microsoft Windows. However, it may be installed on a windows virtual machine, as "virtual box".

Which languages are supported by PVsyst?

PVsyst is basically in English. It is partially translated into German, French, Spanish and Italian. The main dialogs dealing with Grid-connected systems are translated. Other systems are not. The help is only available in English.

I have problems for activating the program.

After entering the activation code, if this is not valid the program will stay in DEMO mode.
Please:

• Check every digit of your activation code (do not confuse letter "L" with number "1" or letter "I", or letter "o" with zero "0"). The best way is to use "Copy/Paste" to input the code from your e-mails.

• Check that you introduce the activation code corresponding to your local number. An activation code is closely related to a given local number. You cannot use an activation code established for another machine.

• The Local number or Activation code are not case-sensitive. You can take off the dashes "-".

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